FAQs

INDOT has jurisdiction over maintenance on State Roads and intersection approaches. Please report these locations to either through Contact INDOT at indottscc.service-now.com/csm or call 1(855)463-6848.

A driveway permit will need to be issued every time there is a new road cut (new drive, widening, change of material, etc.). A driveway permit will also need to be issued when an existing drive has a change in use (residential to commercial, etc.).

Berming is completed to keep water off the road to prevent pavement damage due to standing water and saturation. We remove existing sod between 2’-4’ off the edge of the pavement to allow the water run off the road. All berming is done within our road right-of-way jurisdiction. We haul to nearby locations as requested.

We pay for one application of calcium chloride 200 feet in front of each home and 300 feet at intersections. Spraying typically begins around the start of June (once frequent rain in the spring subsides). We still maintain the roads after the dust control is applied and will grade if necessary.

Blue road signs indicate private roads that are not maintained due to either not being up to current highway standards or lack of road/right-of-way dedication. State Roads are maintained by INDOT.

When there is storm damage, we open travel lanes as quickly as possible by moving tree debris to the ditch and clean up as soon as possible at a later time. We do frequent removal of dead trees and trimming of branches in the right-of-way that poses a threat to the safety of the traveling public.

Roadside ditches (even if it does not appear to hold water) are present for a reason and should not be filled. The purpose of roadside ditches is to prevent water from standing on the road after a rain event. Filling in any roadside ditch can cause damages to the pavement and road bed integrity.

Trees and fence should only be placed outside of the right-of-way. Trees and fence in the right-of-way can be a hazard to the traveling public because of visual obstruction and a fixed object. Intersections are addressed in the zoning ordinance as “No fence, wall, hedge, tree, shrub, or other object which obstructs sight lines and elevations between 2½ and 8 feet above the street shall be placed, planted, or permitted to remain on any corner lot within the triangular area formed by the street right-of-way lines and a line connecting points 35 feet from the intersection of said street lines, or in the case of a rounded property corner, from the intersection of the street right-of-way lines extended.”

During emergency snow conditions we focus first on arterial routes due to the traffic volume that uses those routes. We plow throughout the day to ensure that everyone is plowed out by the end of the day at the latest.

We have signs on our trucks that do not hold us liable for vehicle damage. For roadwork, we have signs and flaggers present to keep vehicles away from potential hazards for this reason.

The majority of the time mailbox damage is from the weight of the snow moving at the speed of the snow plow. We are not liable for mailbox damage due to snow. We recommend that if you are worried about your mailbox during winter operations that you put up a temporary mailbox shield (similar to those that can be seen on state routes).